Confidentiality in our customers’ personal information is fundamental and a company commitment.
1. Collection and processing of user data
There are several circumstances in which we request personal data from a user (“User”) of the website hosted at www.apartamentosdoparque.com (“Site”), that is, information that allows the identification of the User and their contact details (“Data Personal”): when you make a reservation, when you register on our website, subscribe to the newsletter, become a member of our loyalty programs, send us a contact to request a conference or event for your company, or when you send us the spontaneous or requested registration form. The Personal Data collected and processed consists of information relating to name, email address, gender, date of birth, address, telephone number, credit card information and identification document number. Therefore, the entity responsible for collecting Personal Data is SONINTUR, SA with headquarters at Rua do Parque nº5, 8200-637 Albufeira and with NIF 500 273 383.
2. Use and purposes of processing User data
We identify technical information about your computer when you visit pages on our Website, such as IP (Internet Protocol), operating system and browser type (“Usability Information”). We use this information to improve the quality of your visit to our Website, and will not disclose it to entities outside the company without your consent. Usability Information and Personal Data are referred to in this Privacy Policy as “User Data”.
3. Access to Personal Data
The company guarantees the means that allow the User to access their Personal Data. If you want to access your Personal Data, you must contact the company under the terms described here.
4. Rectification of Personal Data
The User has the right to request, at any time, the rectification of their Personal Data, either through the respective User Account, or, in particular, under the terms of the Privacy Policy.
5. User Data Security
To ensure the security of User Data and maximum confidentiality, we treat the information you provide to us absolutely confidentially, in accordance with our internal security and confidentiality policies and procedures. Whenever credit card information is requested, this communication is carried out via a secure SSL (Secured Sockets Layer) line, when using browsers that allow SSL, such as Microsoft Internet Explorer or Netscape Navigator. We will also use SSL on all pages where personal information is requested, which means that your information will be sent over the internet in encrypted form. You can check that you are in secure mode when you see a lock or key icon in the bottom right or bottom left corner of your screen. Additionally, you will see that the first characters of the Website’s url will be “https”, indicating that you are accessing a secure server. However, User Data may circulate on the network without security conditions and may be viewed and/or used by unauthorized third parties. If this occurs, the company is not responsible for the theft, destruction or dissemination of User Data.
6. Use of Cookies
When you visit our Website, a small text file (Cookie) is created and written to your computer’s disk. This file, upon recognition, will allow for greater ease and speed of access, as well as personalization of the Website according to your preferences. Most browsers automatically accept these files (Cookies), but you can delete them or automatically block them. In your browser’s “Help” menu you will find how to make these settings. However, if you do not allow the use of cookies, there may be some features that you cannot use.
7. Changes to privacy policy
The company reserves the right to change the Privacy Policy at any time. If the Privacy Policy is modified, the date of the last change, available at the top of this page, is also updated. If the change is substantial, a notice may still be placed on the Website.
8. Contact and right of exit
If you wish to make questions/complaints related to the Privacy Policy; rectify your Personal Data; stop receiving commercial correspondence, including company emails; or withdraw your consent to share your Personal Data with third parties, you can do so via email geral@apartamentosdoparque.com